Orders are generally dispatched 24 hours after receipt of payment and are shipped via allocated 24hr courier service. Delivery within mainland UK will take no longer then 48hrs from dispatch. Ireland & Scottish highlands may take 3-5 days while Europe can take up to 8 days depending on location . Any delays/late deliveries are out of our control as we use a third party courier service.Pre-order items will take longer as specified on the product page.
Yes. Once an order has been placed tracking details will be provided when the item has been dispatched. You can then track your order online by visiting your account to check the status of your parcel.
Yes we do. Standard delivery applies to Mainland UK only. If you live outside of Mainland UK there is an additional surcharge which has to be paid. If you live in the Scottish Highlands, Isle of Mann, Channel Islands, Northern Ireland or Europe please email us for a quote for shipping to your location.
We are confident that you will be happy with your Fitnessform elliptical Cross Trainer . If you are not completely satisfied we do offer a 30 day money back guarantee. All returns made during this period will be refunded in full minus the cost of delivery and return costs as long as the fitness cross trainer is returned in original packaging and in a fully resalable condition. Before returning the cross trainer you should email us on email@example.com to discuss reason for return and whether we may resolve any problems you have with the cross trainer or to arrange a return.
Assembly is required on most of our equipment. If you are based in London and would like someone to assemble the exercise bike for you this would cost £60 including delivery. Please email us at firstname.lastname@example.org for further details.
Request call back If you have any questions or would like more information please call, write or email us through the form below. We will endeavour to contact you within 24 hours (excluding weekends). All required fields are marked with a star (*).
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Tel no: 020 8123 4392
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